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Privacy Policy

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Privacy Policy - the basics

1. Introduction

Clear Wave Surface Cleaning LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our services or visiting our website.

This Privacy Policy explains how we collect, use, and safeguard your information for both residential and commercial clients.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Phone number

  • Email address

  • Billing address

  • Service address

B. Property Information

  • Type of property (residential or commercial)

  • Square footage or project size

  • Photos of property (before and after service)

  • Service requirements or notes

C. Payment Information

  • Payment details (processed securely through third-party providers)

  • Transaction history

D. Website & Usage Data

  • IP address

  • Browser type

  • Pages visited

  • Cookies and analytics data

3. How We Use Your Information

We use your information to:

  • Provide and schedule pressure washing services

  • Generate quotes and invoices

  • Communicate with you about your project

  • Improve our services and customer experience

  • Send service reminders or follow-ups

  • Maintain internal records

  • Comply with legal obligations

4. Sharing of Information

We do not sell your personal information.

We may share your information with:

  • Payment processors (to complete transactions)

  • Service providers (CRM systems, scheduling tools, email platforms)

  • Legal authorities when required by law

5. Photos & Marketing Use

Clear Wave Surface Cleaning LLC may take before-and-after photos of projects for:

  • Quality control

  • Portfolio and marketing purposes

We will not include personally identifiable information without your consent.
If you prefer your property not be used in marketing, you may opt out at any time by contacting us.

6. Data Security

We take reasonable measures to protect your information, including:

  • Secure storage systems

  • Limited access to sensitive data

  • Use of trusted third-party platforms

However, no method of transmission over the internet is 100% secure.

7. Cookies & Tracking

Our website may use cookies to:

  • Enhance user experience

  • Analyze website traffic

  • Improve marketing performance

You can disable cookies through your browser settings.

8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections to inaccurate information

  • Request deletion of your data (where applicable)

  • Opt out of marketing communications

To make a request, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

Clear Wave Surface Cleaning LLC
[Your Phone Number]
[Your Email Address]
[Your Business Address (if applicable)]

Optional Add-On (Recommended for California)

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal data we collect and how it is used

  • Request deletion of your personal information

  • Opt out of the sale of personal information (we do not sell data)

To exercise your rights, please contact us at the information above.

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